Terms and Conditions

Last Updated: 7 May 2026

Welcome to Rowley’s Restaurants. These Terms and Conditions (“Terms”) govern your use of our website and your visit to our venues. By accessing our website, you agree to these Terms. If you do not agree, please do not use our website.

1. About Us

Rowley’s Restaurants (“we,” “us,” or “our”) operates dining venues in the United Arab Emirates as a walk-in only concept. Our website provides information about our restaurants, menus, locations, events, and brand.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• Use the site in a way that could damage, disable, or impair its functionality
• Attempt to gain unauthorised access to our systems or data
• Use automated tools (bots, scrapers) to extract content
• Post or transmit any unlawful, harmful, or misleading content
• Infringe on our intellectual property or that of any third party

We reserve the right to restrict or terminate access to anyone who breaches these Terms.

3. Walk-In Dining

• Rowley’s operates on a walk-in only basis. We do not accept reservations or bookings of any kind.
• Tables are allocated on a first-come, first-served basis, subject to availability.
• During peak hours, there may be a wait time. We may operate a queue or waitlist system at our discretion.
• We reserve the right to set a maximum dining time during busy periods to ensure fair access for all guests.
• Group sizes may be limited based on venue capacity and available seating.

4. Menu, Pricing & Payment

• Menu items, prices, and availability shown on our website are for reference only and may change without notice.
• All prices in our restaurants are listed in UAE Dirhams (AED) and are inclusive of applicable VAT and service charges unless stated otherwise.
• Payment is made in-restaurant at the time of your visit. We accept the payment methods displayed at our venues.
• In the event of a pricing error, we reserve the right to correct the price before the transaction is finalised.

5. Promotions & Offers

• Promotions, discounts, and special offers are subject to specific terms, validity dates, and availability.
• Offers cannot be combined unless explicitly stated.
• We reserve the right to modify or withdraw any promotion at any time without prior notice.

6. Allergens & Dietary Requirements

We take food allergies and dietary requirements seriously. Please inform our team of any allergies or intolerances before ordering. While we take all reasonable precautions, our kitchens handle a wide range of ingredients and we cannot guarantee that any dish is completely free from traces of allergens.

7. Intellectual Property

All content on our website — including text, images, logos, menus, branding, and design — is the property of Rowley’s Restaurants or its licensors and is protected by UAE and international copyright laws. You may not reproduce, distribute, or use our content without our prior written consent.

8. User-Generated Content

If you post reviews, comments, photos, or other content on our website, social media, or third-party platforms tagging Rowley’s, you grant us a non-exclusive, royalty-free, worldwide licence to use, share, and reproduce that content for marketing and promotional purposes. You confirm that the content is your own and does not infringe on any third-party rights.

9. Reviews & Feedback

We welcome honest feedback. However, we reserve the right to respond publicly to reviews, report content that is defamatory, false, or abusive, and take legal action if necessary under UAE law.

10. Conduct in Our Restaurants

To ensure a pleasant experience for all guests, we ask that you:

• Treat our staff and other guests with respect
• Follow any dress code or house rules at our venues
• Comply with UAE laws and regulations while on our premises

We reserve the right to refuse service or ask any guest to leave if their behaviour is deemed inappropriate, disruptive, or unsafe.

11. Limitation of Liability

To the fullest extent permitted by UAE law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or visit to our venues.
• We do not guarantee that our website will be uninterrupted, error-free, or free from viruses.
• The information on our website (menus, photos, opening hours, locations) is provided in good faith but may not always reflect real-time availability.

12. Third-Party Links & Services

Our website may contain links to third-party websites or social media platforms. We are not responsible for the content, terms, or practices of these third parties. Use them at your own discretion.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle your personal data.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted means you accept the updated Terms.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the relevant Emirate in which the restaurant is located.

16. Contact Us

For any questions about these Terms, please contact us:

Rowley’s Restaurants
Email: info@rowleysrestaurants.com
Website: www.rowleysrestaurants.com
United Arab Emirates